Warranty Policy

At Future Electronics, we aim to give our customers confidence and peace of mind with every purchase. Eligible products purchased from us are covered according to the applicable manufacturer’s warranty terms and conditions.

Warranty coverage and duration may vary depending on the product, brand, and manufacturer’s policy.

Warranty Coverage

  • Eligible home appliances purchased from Future Electronics are covered by the applicable manufacturer’s warranty.
  • The warranty generally covers manufacturing defects and functional faults that occur during normal and intended use.
  • Exact warranty coverage and duration depend on the specific product and manufacturer.

Warranty Period

  • The warranty period is determined by the manufacturer and may vary from one product to another.
  • The warranty normally begins on the purchase date shown on the original sales invoice or receipt.
  • Customers should keep their original invoice or receipt safe for future warranty claims.

Warranty Claim Process

To submit a warranty claim:

  1. Keep your original purchase invoice or receipt available as proof of purchase.
  2. Contact Future Electronics customer support and report the issue.
  3. Provide the product details and a clear description of the problem.
  4. Depending on the brand and product, the claim may be handled by the manufacturer or its authorized service centre.
  5. Our team will guide you through the applicable warranty procedure.

Warranty Exclusions

The warranty may not cover issues caused by:

  • Improper installation, handling, or use
  • Misuse, negligence, or accidents
  • Physical damage to the product
  • Electrical fluctuations, voltage problems, or other external causes
  • Unauthorized repairs, alterations, or modifications
  • Failure to follow the manufacturer’s instructions
  • Normal wear and tear
  • Consumable components such as bulbs, filters, batteries, and similar items, unless specifically covered by the manufacturer

Repair, Replacement, and Warranty Resolution

For an approved warranty claim, the product may be repaired, replaced, or otherwise resolved according to the applicable manufacturer’s warranty terms.

The available resolution may depend on:

  • The nature of the reported fault
  • The manufacturer’s warranty policy
  • Availability of spare parts
  • Availability of a suitable replacement
  • Assessment by the manufacturer or authorized service centre

Manufacturer’s Warranty

Many products available at Future Electronics include a manufacturer’s warranty.

Where applicable, warranty service may be provided directly by the manufacturer or its authorized service network. Customers should refer to the product warranty card and the manufacturer’s warranty documentation for complete terms and conditions.

Customer Responsibilities

Customers are responsible for:

  • Keeping the original purchase invoice or receipt
  • Providing accurate information about the product and reported issue
  • Following the manufacturer’s installation, operating, and maintenance instructions
  • Avoiding unauthorized repairs or modifications
  • Cooperating with Future Electronics or the manufacturer’s authorized service centre during the warranty process

Warranty Limitations

  • Warranty coverage is subject to the specific terms and conditions of the product’s manufacturer.
  • Future Electronics cannot extend or modify a manufacturer’s warranty beyond the terms applicable to the purchased product unless otherwise stated at the time of purchase.

Customer Support

For warranty-related questions or assistance with a claim, please contact our customer support team during business hours.

Future Electronics
Phone: +92 321 0334444
Business Hours: 11:00 AM–8:00 PM
Days: Monday to Saturday

We are always happy to assist you with your warranty-related concerns.